Of course every smart consumer will do their homework before they buy an air conditioner so they’re sure to get the best quality for their money. They look into the SEER ratings and read up on all the parts like condensers and refrigerants that will help to keep the unit running well. Even when all those angles are covered, things can go wrong, which is why the same savvy customers need to be sure the air conditioner technician they’ve hired to fix the problem is qualified. Here are a few things you need to look at. Experience is crucial and something you need to be looking for in an air conditioner technician as well More Info. But how can you tell if the experience they claim to have is genuine? Check their website and look for customer testimonials. Any company that’s been in business long enough to have clients that are willing to post accolades has technicians that understand the importance of getting the job done right. Make sure they are flexible as well. You need to be sure that you’re getting technicians that are compliant in more than just air conditioners. They need to understand the more intricate workings of newer furnaces like the SLP98V and G61V that provide high efficiency, quiet operation and two stage design. They also need to know their way around air purifiers like the Lennox PUREAIR system that attacks VOCs and destroys odours all without producing harmful ozone. Driving the entire customer service engine should be a planned service agreement that provides peace of mind when you need the help of one of these professionals. Oosterveld Heating and Air Conditioning is a family owned and operated business servicing Guelph and the surrounding areas. You can see their fine selection of Lennox equipment at www.oosterveldheating.com or call them at 519-837-2351. Currently you can receive up to a $1375 rebate OR don’t pay until 2013, then pay low monthly payments when you buy a qualifying Lennox home comfort system. You can qualify for these savings on installations between March 12th and June 1st, 2012.